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We have implemented physical safeguards and document control policies designed to monitor and control your sensitive materials for the
entire duration of the project.
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Documents we receive are immediately transported to our batching room where they are organized into batches,
logged into our tracking system and moved to our secure document storage area. This entire process is closely monitored by one or more of
our supervisors to ensure no documents are lost, mishandled or misplaced.
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In order to maintain control of the documents and limit their exposure, each operator is only allowed to be
assigned a single batch of documents from the secure document storage area at any one time and this batch must be returned whenever the
operator stops working on it, even if they are just getting up for a short break. Only supervisors have access to this secure document storage
area and they are the ones who perform all batch related tasks (check-outs, check-ins, etc.).
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Once data entry has been completed, the batches are checked-out of the secure document storage area and packed
into boxes. Supervisor(s) then do an independent inventory and reconciliation of all boxes and then seal them with tamper-evident tape in
preparation for document return.
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Access to our building is controlled via a secure foyer that is monitored by a receptionist during business hours
and is locked after-hours. In addition to the main foyer of the building, we have a secondary reception area controlling access to our
batching and data entry areas. Our offices are equipped with a security system which is activated after hours and utilizes door switches,
motion detectors and infrared sensors. This system is monitored 24/7 for any breach of building security.
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